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    about us / delivery times and faq

    Christmas Delivery Cut-Off Dates

    Framed Prints Thursday 15th December 2011
    Canvas Prints Wednesday 20th December 2011
    Prints Wednesday 21st December 2011


    Dispatch of all prints will be made within 1-2 working days. Framed prints can take up to 8 working days. If for any reason the timescales cannot be met you will be kept informed.

    Delivery charges are calculated automatically by the web site when you add to your shopping cart. Goods are dispatched using either Royal Mail or our nominated parcel carrier.

    Where delivery is made by our parcel carrier, the delivery charge is for 1 attempted delivery only. Should you not be in to receive delivery, and have not provided us with alternative delivery instructions, your order will be taken back to the parcel carrier's local depot to await collection by you. If you request re-delivery to the same address as originally provided, we may levy an additional charge of £5.00 + VAT to cover the cost charged to us by our parcel carrier. If you request re-delivery to a different address, then the cost may be higher. It is strongly advised, therefore, that alternative delivery instructions are provided to us at point of order.

    Delivery prices:
    Prints - £3.50 per order
    Framed prints - £7.99 per order


    Whilst we attempt to be as accurate as possible with the information on the website, there is always a risk of human error and we cannot be held liable for any inaccuracies arising as a result. We will use all reasonable endeavors to correct errors and omissions as quickly as is practical.

    Please be aware that the content of the web site shows material finish and colours as accurately as possible. However, batches of material can vary in all respects as does the colour calibration and quality of computer monitors. For these reasons, if exact colour, material or other specification is important to you we suggest you contact us for advice prior to ordering as we cannot accept responsibility after the goods have been delivered.

    You may not download or copy the content and other downloadable items displayed on the website. Copying or storing the contents of the website is strictly forbidden and is subject to copyright.

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    Tel: 0844 589 9806 - Email: info@sussexphotos.co.uk